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The Importance of CRM in Today's Working World
Master the art of CRM, and learn how to automate work processes and carry out advanced reporting so you can successfully manage your customer relationships. The session will also feature a bonus high-level product demo of Salesforce and its range of cloud solutions.

About the Host:
James Daly has a decade of experience working with Salesforce and technology. With roots as a Technical Engineer, Analyst, and Senior Project Lead, he intimately understand the challenges that end users face, and how to help customers find transformative solutions for their business. In 2019, James migrated to Australia to open the APAC arm of Pracedo, an award-winning Platinum Salesforce Consulting Partner that delivers innovative Salesforce implementations to forward-thinking customers.

About Pracedo:
With over a decade of experience focused on Salesforce and with offices in London, Amsterdam, Milan, Rome, Belgrade, Melbourne, Brisbane and Amsterdam, Pracedo works with their customers to unlock their platform’s power through tailored implementations that facilitate achieving business goals and ambitions. It's talented team of over 80 global Salesforce professionals means that Pracedo offers a boutique consultancy experience, delivered locally, with the breadth and depth of knowledge earned from delivering over 1000 projects across our locations.

Dec 14, 2022 01:00 PM in Canberra, Melbourne, Sydney

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